College
Milwaukee Area Technical College, Milwaukee, Wisconsin, USA
Practice Workflow and Information Management Redesign Specialist (complete – see Health Care below)Michigan Technological University, Houghton, Michigan, USA
Degree: BS, Business Administration (Minor: Industrial Relations)
High School
Berkley High School, Berkley, Michigan, USA
Diploma: College Preparatory
Continuing Education
Click any link to display a PDF certificate of completion. PDF reader required.
Health Care
- ONC HITECH Practice Workflow and Information
Management Redesign Specialist (MATC)
- MATC HIT-101 (EHR) Introduction to Healthcare

- MATC HIT-102 (EHR) Configuring Electronic Health Records

- MATC HIT-103 (EHR) Quality Improvement

- MATC HIT-105 (EHR) Workflow Process Analysis and Redesign

- MetaStar Health Care Quality Symposium 2011

- American Health Information Management Association (AHIMA)

- Health Information and Management Systems Society (HIMSS)

Business Analysis / Project Management
- Core Concepts in Business Analysis
- Data Flow Diagrams
- Defining Projects
- Enterprise Analysis and Making a Business Case
- Introduction to Requirements Planning
- Eliciting Requirements
- OOA/ UML: Fundamentals
- OOA/UML: Exploring System Behavior
- OOA/ UML: Finding Classes
- Project Management Fundamentals

- Project Management (EHR, MATC HIT-104)
- Project Management Portfolio: Sample Project Plan
- Principles of Financial Management
- Six Sigma - Introduction
- Systems Analysis Fundamentals
- The Life Cycle of an IT Project
- Translating Requirements into Process Goals
Web Design & Development
- Analyzing Your Web Site to Improve SEO

- Design Concepts for Web Sites
- E-commerce: An Introduction
- e-Learning
- GUI Design Fundamentals
- Interaction Design Fundamentals

- Internet Site Development
- Macromedia Flash 5 Web Design Tools
- Mobile Web Design and Development Fundamentals

- Using a Digital Camera
- Web-Based Interface Design
- Web Site Planning and Wireframing

- Web Site Strategy and Planning

Software Applications
- Adobe Acrobat 5.0 – Getting Started
- Adobe Acrobat 5.0 – Up and Running
- Adobe FrameMaker 10 Essential Training

- Adobe GoLive 5 – Getting Started
- Adobe GoLive 5 – Up and Running
- Adobe GoLive 5 – Moving On
- Adobe Illustrator 9.0 – Getting Started
- Adobe Illustrator 9.0 – Up and Running
- Adobe ImageReady 3 – Optimizing File Sizes
- Adobe Photoshop 6.0 – Getting Started
- Adobe Photoshop 6.0 – Up and Running
- Google Gmail Essential Training

- JASC Paint Shop Pro 7 – Getting Started
- JASC Paint Shop Pro 7 – The Basics
- JASC Paint Shop Pro 7 – Up and Running
- Macromedia Dreamweaver 4 – Getting Started
- Macromedia Dreamweaver 4 – Up and Running
- Macromedia DreamWeaver 4 Web Design Tools
- Macromedia Dreamweaver MX and ASP.NET, Introducing
- Macromedia Flash 5 – Getting Started
- Macromedia Flash 5 – Up and Running
- Microsoft Access 2010 Essential Training

- Microsoft Excel 2002 Spreadsheets
- Microsoft Excel 2010 Essential Training

- Microsoft Internet Explorer 6 Fundamentals
- Microsoft Office 365 – Up and Running

- Microsoft OneNote 2010 Essential Training

- Microsoft Outlook 2003 – Formatting and Managing Messages
- Microsoft Outlook 2003 – Sending and Receiving Messages
- Microsoft Outlook 2003 – Scheduling Events, Appointments, & Meetings
- Microsoft PowerPoint 2010 Essential Training
- Microsoft PowerPoint 2010 Real-World Projects

- Microsoft Project 2010 Essential Training

- Microsoft SharePoint 2010 Getting Started

- Microsoft Word 2002 Word Processing
- Microsoft Word 2010 Essential Training

- Microsoft Word 2010 Real-World Projects

- Microsoft Visio 2000 – Getting Started
- Microsoft Visio 2000 – Up and Running
- Microsoft Visio 2003 – Creating Diagrams
- Microsoft Visio 2010 Essential Training

Operating Systems
- Introducing Windows XP
- Mainframe: ISPF
- Mainframe: JCL Fundamentals
- Mainframe: Operating Systems
- Mainframe: Platform
- Working with UNIX Programs
Programming
Communications and Soft Skills
- Avoiding Errors in Usage and Punctuation
- Conquering Conflict through Communication
- Effective Meetings

- Embracing Inclusion
- Emotional Intelligence at Work
- Everyday Business Etiquette
- Invaluable: Making Yourself Irreplaceable

- Invaluable: Unlocking Your Abilities

- Pitching Products and Projects to Executives

- Self-Management
- The Individual's Role in a Team
- The Mechanics of Effective Communication
- The Process of Interpersonal Communication
- Writing to Reach the Audience
Social Media
General Computing Concepts