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Skills and Experience

Key Thinking Skills

  • Spatial Visualization
    Tested at over 99th percentile against engineering norms. Able to imagine what things will look like before they exist, then build them to match the mental image. Also very useful in photographic composition.

  • Analysis and Organization
    Adept at mental sorting and comparison; detection of commonalities and patterns; able to arrange information elements in a logical and efficient manner.

  • Concrete Design
    Able to design detailed workable solutions for practical problems.

  • Attention to Detail
    Can comprehend and remember fine details; notice variances from previous patterns, and implement standards.

  • Uses Both Sides of Brain
    Competently perform both analytical/logical and expressive/creative functions.

Business Analysis

  • Requirements; use cases; navigation design; developer specifications (web/intranet projects)
    – West Bend Mutual Insurance
    – Northwestern Mutual Financial Network
    – WACKER Corporation

  • Member, International Institute of Business Analysis

Commercial Web Site Design and Development

  • eCommerce web site prototype design
    – WACKER Corporation (eBusiness Initiative)
    – Harken Yacht Equipment (online store)

  • Created prototype intranet web site designs
    – Godfrey & Kahn
    – Rockwell Automation
    – West Bend Mutual
    – Compuware Corporation
    – Wisconsin Health Information Network (WHIN)

  • Led production HTML development for multi-site BASF Automotive Coatings
    Virtual Information System (extranet)

  • Updated and maintained corporate intranets
    – Johnson Controls, Inc.
    – Guaranty Bank
    – TMP Worldwide
    – Wisconsin Health Information Network (WHIN)

  • Produced web page designs, graphics, and content
    – The Great Circus Parade, Inc.
    – Circus World Museum
    – Fox Cities Chamber of Commerce

  • International Society for Technical Communication presentation:
    A Year in the Life of a Web Site     in Toronto, Ontario, Canada (Compuware Corp.)

Technical Writing

  • Authored and maintained software documentation
    – GE Healthcare
    – Manpower, Inc.
    – Mortgage Guaranty Insurance Corporation (MGIC)
    – QuadTech, Inc.
    – Wisconsin Paper Group
    – EMS Solutions, Inc.

  • Designed and produced online help systems
    – West Bend Mutual Insurance
    – Metavante, Inc.
    – Mercury Marine, Inc.
    – Mortgage Guaranty Insurance Corporation (MGIC)
    – GraySoft, Inc.

  • Authored maintenance guides for web sites
    – WACKER Corporation
    – West Bend Mutual Insurance
    – BASF Automotive Coatings

Marketing Communications

  • Authored product literature, brochures, direct mail
    – Computer People Unlimited (CPU)
    – Compuware Corporation
    – GraySoft, Inc.
    – EMS Solutions, Inc.

  • Wrote trade journal articles; created and placed
    trade journal advertisements
    – GraySoft, Inc.
    – EMS Solutions, Inc.

Training Program Development and Facilitation

  • Created and facilitated employee training programs
    – QuadTech Inc.
    – GraySoft, Inc.
    – Compuware Corporation
    – EMS Solutions, Inc.
    – ARAMARK (formerly ARA Services, Inc.)

  • Wrote training presentations, texts, handouts, and job aids
    – Johnson Controls
    – QuadTech, Inc.
    – Aurora Health Care
    – Miller Brewing Company
    – ARAMARK
    – EMS Solutions, Inc.

Photography

  • Products and installation techniques
    – Johnson Controls

  • Advertising imagery
    – West Bend Mutual Insurance

Software Competencies

  • Web Development (HTML)
    – Dreamweaver
    – Hotmetal Pro
    – HomeSite
    – Microsoft FrontPage

  • Technical Writing
    – Adobe FrameMaker
    – Adobe Acrobat
    – PTC Arbortext Editor (XML)
    – empolis Content Lifestyle Suite
    – Microsoft Word
    – Microsoft Publisher
    – MindManager
    – Snagit

  • Photography and Graphics
    – Adobe Photoshop
    – Adobe Lightroom
    – Helicon Focus
    – Paint Shop Pro
    – Macintosh iPhoto
    – Microsoft PhotoDraw

  • Office Productivity Tools
    – Microsoft Word
    – Microsoft Excel
    – Microsoft PowerPoint
    – Microsoft Outlook
    – Microsoft Sharepoint
    – Microsoft Visio
    – OpenOffice.org

  • Operating Systems
    – Microsoft Windows 9.X, NT, XP, Vista
    – Macintosh OS X
    – Linux